Community Tips, Help, and Guides

by EA_Illium
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Original Post

Community Tips, Help, and Guides

[ Edited ]
Community Manager

Hi Neighborville!

 

If you are looking for a place to talk everything about Dave, Defending the backyard, or the latest news and technical help for PVZ 2 you've come to the right place!

 

You can find more on PvZ 2 Offical Page, To get caught up on the latest updates from the team, you can check out PvZ 2 news page: https://www.ea.com/games/plants-vs-zombies/plants-vs-zombies-2/news

 

Index (Community Threads)

 

* Big shoutout to @MAGICDAVESHROOM for creating this!!!

 

Index (Offical Threads)

 

Are you new to Answers HQ? If you looking for information on how to use or navigate EA's forums check out our Getting Started guide. You can also find an awesome guide here on replying to threads that might be more relevant to you. 

 

Each and every community has its own rules and guidelines by using this forum you are agreeing to abide by Answers HQ's house rules, be sure to check them out before engaging with the community. 

 

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Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 1 of 2 (6,329 Views)

Re: Community Tips, Help, and Guides

[ Edited ]
Community Manager

You may be looking to create a post to share feedback on our game with the community or team, get assistance with downloading/launching the game, or running into an issue with progression.

 

If you are looking for technical assistance or need to create a bug post, be sure to provide the following:

 

Player ID:

Device (Make/Model):

Network Type:

Region:

Are you getting an error message? (If so what is it?)

 

 

In order to create a new post on the PvZ 2 Mobile boards, go through the following steps and fill in each section highlighted:

 

Click the "New Topic" option on the main board of wild Hearts

Next, fill in the Subject and Description fields. You can also use this page to add an image, or video or attach a file. Once you're done click the Submit button to create the post.

Once you've created a post the community and community manager will be able to reply for assistance, or share information, or their own thoughts about the topic of the post. From time to time you might see community managers merge posts together or move them to different areas of AHQ, this is done to help keep the boards more organized and collect information on the potential issues depending on the post.

 


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 2 of 2 (6,322 Views)